Sales Policy
PandaLytics Sales Policy
Thank you for choosing PandaLytics! We strive to provide high-quality pharmaceutical products and excellent customer service. This Sales Policy outlines the terms and conditions governing the sale of our products.
1. Product Availability
- Stock Levels: Our products are subject to availability. We make every effort to ensure our inventory is accurate and up-to-date.
- Backorders: If a product is out of stock, you may place a backorder, and we will notify you when the item becomes available.
2. Pricing and Payment
- Pricing: All prices are listed in USD and are subject to change without notice. We strive to ensure that pricing information is accurate, but errors may occur.
- Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and bank transfers.
- Billing: Your payment will be processed at the time of order placement. If there are any issues with your payment, we will contact you for resolution.
3. Order Processing
- Confirmation: After placing an order, you will receive an email confirmation with your order details.
- Processing Time: Orders are typically processed within [X] business days. Processing times may vary based on product availability and order volume.
- Shipping: We offer various shipping options. Shipping costs and delivery times will be calculated at checkout based on your location and selected shipping method.
4. Cancellations and Modifications
- Cancellations: You may cancel your order within [X] hours of placement. Please contact our customer service team to initiate a cancellation.
- Modifications: If you need to modify your order, please contact us as soon as possible. We will do our best to accommodate changes before the order is processed.
5. Delivery and Risk of Loss
- Shipping: We ship to [list of countries/regions]. Delivery times vary based on your location and chosen shipping method.
- Risk of Loss: The risk of loss or damage passes to you upon delivery of the products to the carrier.
6. Returns and Refunds
- Return Policy: Please refer to our Refund and Returns Policy for detailed information on returns and refunds.
7. Warranty and Liability
- Product Warranty: Our products come with a warranty against defects in materials and workmanship. Please refer to the product packaging for specific warranty terms.
- Limitation of Liability: PandaLytics is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
8. Changes to This Sales Policy
We may update this Sales Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
9. Contact Us
If you have any questions or concerns about our Sales Policy, please contact us at:
Hotline: (978) 655-1598
Email: [email protected]
Address: 39 Bellevue St, Lawrence, Massachusetts (MA)